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Mental Health Resources for Consumers of Mental Health Services
and Their Families or Loved Ones

New Maine Behavioral Healthcare 800 Number!

Our Clinical Locations


Our Community Voice Page

Maine's 24-hour Crisis Line: 1-888-568-1112

Client Complaint & Grievance Process

While we are always striving to improve our services, please let us know if you have concerns or are not satisfied.

Below are some options you may find helpful:

  • Talk with your clinician, case manager, or their supervisor about your concern
  • If you feel uncomfortable talking with your clinician or case manager, and/or their supervisor, or are not satisfied with the outcome, please contact:

Melania Turgelsky VP Quality & Performance Improvement Maine Behavioral Healthcare 165 Lancaster Street Portland, ME 04101 (207) 661-6481

  • You also have the right to contact the Maine State Department of Health and Human Services, Division of Licensing and & Regulatory Services at (207) 287-9300 or 1-800-383-2441 (voice) or TTY Users: Dial 711 (Maine Relay).

You can reach them by mail at: Dept. of Health and Human Services Division of Licensing

Family Hope

An online resource for those who are providing support to a loved one or friend who has mental illness.
One-stop access to mental health information

Maine Chapter of the National Alliance on Mental Illness 
Support groups, discussion groups, a Family-to-Family course, peer education, advocacy and more 

National Alliance on  Mental Illness
Fact sheets on a variety of mental health topics

Consumer Council System of Maine
A Voice for Consumers of Mental Health Services

Parents Med Guide

National Institute of Mental Health
Helpful Publications from NIMH

Treatment Advocacy Center
Dedicated to eliminating barriers to the effective treatment of mental illness

National Association of School Psychologists
Resources for Families on Home, School, Behavior, Anxiety, Mental Health, etc.

Bipolar Disorder Magazine


Intake Line: (207) 761-6644 | Toll-Free: 1-844-292-0111 | Administrative Office: (207) 842-7700